Chi, The Spa

Danielle Bracamonte

3 months ago

The wellness package is a wonderful experience. Incredible massage, facial and scrub and overall service is exceptional.

K E

a year ago

Luxurious and Thoughtfully Designed Spa Experience Every detail of our visit to Chi, The Spa at Shangri-La was meticulously curated to create an unparalleled relaxation experience. From the moment we arrived, we were warmly welcomed in the beautifully serene spa reception before being guided to our treatment room. The ambiance was calming, setting the perfect tone for an indulgent experience. Before the treatment, we were given a choice of scented or unscented massage oils, each carefully explained before we inhaled their soothing aromas. The massage bed was exceptionally comfortable—heated, with a delicately scented towel in the headrest area, silky sheets, and thoughtful pillow and hand rest placements to ensure complete relaxation. The 60-minute massage was pure bliss, with expert techniques that melted away tension, while the 30-minute facial was equally divine, using products with the most incredible scents and soothing textures. Post-treatment, we were led to a cozy relaxation area where we enjoyed a hot cup of tea and a delicious cookie, allowing us to fully soak in the tranquility. The experience extended beyond the treatment itself, with access to the pool, gym, sauna, and spa facilities. Every detail, from the plush robes to the fluffy towels, contributed to the overall comfort and luxury of the experience. A truly rejuvenating and indulgent spa visit—I can’t wait to return!

Guilherme F Ferreira dos Santos

a year ago

Bought the “Get Glowing for 2” package as my anniversary gift for my partner and we loved the experience and environment! Definitely worth it. We were also giving a complimentary glass of wine during out stay at the spa.

Appreciated Images

8 months ago

I left here with no knots or pains that I came with. The facility and staff are prestine. I had the pleasure of having Ri and she was amazing. I opted to add champagne at the end of my massage. I had hot tea, water, champagne, and a small cookie served to me in a private curtain enclosed area. The changing room and lockers were fine and they also had a huge selection of products you could buy including the oils used during your massage.

Jessica Duong

a year ago

Beautifully luxurious and welcoming spa date really sums it all up. As we walked in we were greeted with warm beautiful smiles. Lena my masseuse had a fabulous smile, so friendly, polite and very professional, she had very experienced magical hands that helped this mother of 3 (including a 5month old bubba) relax, feel pampered and drift of to sleep between the silky soft sheets. It was an amazing experience. We’ll definitely be back soon and hopefully have time to enjoy the spa and pool like my gf did, she said it was wonderful. My gf also loved her masseuse. We felt so relaxed, pampered and well looked after by the team. The 30mins facial and 30mins massage as well as the hand moisturising rub were all amazing. I loved being able to try and pick the scents we liked and the products from Sobashi were of high end quality and made in Australia from WA.

Brianna K

a month ago

Had a lovely time at Chi the spa today for a couples massage, we both enjoyed our masseuses and loved the aromatherapy experience. My masseuse Fong was masterful and my partner also said the same about Yuki. Thanks to you both! Note: the health club facilities however drastically need a refresh reno, new coat of paint and more relaxation spaces, it takes away from the relaxing ambience of Chi.

Bron Woolbank

3 months ago

An absolute luxury experience! Loved the little touches like picking my massage oil, a tailored facial, and how special the entire experience felt. Mio was amazing and I would love to have her every time I come back (and I am going to book for my birthday!!!!!) I will be telling all my friends about this. Fabulous day out!

Neptune Dela Cura

3 months ago

Gigi was amazing. She assisted me in purchasing the Essence of Shangri-La at Chi The Spa. She was very lovely and accomodating and gave me amazing recommendations. Can’t wait to have my home to smell like Shangri-La. Thank you Gigi and looking forward in booking a Spa appointment. Neptune

mina parnian

5 months ago

I had an amazing experience at CHI Spa in the Shangri-La. The service was exceptional both times I visited. My first massage was with Karolina and my second with Holly, and they were both wonderful very professional, attentive, and made me feel completely relaxed. The atmosphere is calm and luxurious, and to top it off, they even offered complimentary champagne which made the experience feel extra special. I left feeling refreshed, relaxed, and cared for. Highly recommend CHI Spa and especially Karolina and Holly!

J Nuruang

2 months ago

I’ve bought Chi Spa vouchers for friends plenty of times, but this was my first time going myself and it was honestly great. I was staying at the hotel, which made it super convenient. Didn’t have heaps of time as I had somewhere to be after, otherwise I definitely would’ve booked more. I had a 30-min facial with a hand mask and foot scrub, and it was so relaxing and comfortable. Everything smelled amazing and the space was really calming. Emily looked after me and she was lovely, explained everything clearly, very gentle hands but still good pressure. She even brought me a glass of champagne for my birthday, which was such a really nice touch and made the day feel extra special. The lady at reception and everyone there were super friendly and the service was great from start to finish. Would definitely recommend and will be back when I’ve got more time. 🥂